Frequently Asked Questions
About Our Services
We are a full-service IT agency specializing in [Custom Website Design, Web Development, Mobile App Development, and SEO]. We help businesses build a strong online presence from the initial idea to the final launch and beyond.
We do both! We love building projects from scratch, but we are also experts at auditing, redesigning, and modernizing existing websites to improve their performance, design, and user experience.
Our team is highly skilled in a modern tech stack. For web development, we primarily use [Next.js, React, Node.js, and TypeScript]. For content management, we work with [WordPress and headless CMS solutions like Sanity or Strapi].
Yes, 100%. Every website we build uses a "responsive design" approach, meaning it will look great and function perfectly on all devices, including desktops, tablets, and smartphones. This is essential for user experience and SEO.
Absolutely. While our core is development, we partner with talented copywriters and brand strategists to help you craft a compelling message and a professional brand identity that resonates with your audience.
Yes. We build all our websites with SEO best practices in mind (this is called "technical SEO"). We also offer ongoing monthly SEO services to help you rank higher on Google by creating content, building links, and optimizing your site's performance.
Our Process & Timeline
We follow a proven 4-step process:
- Discovery & Strategy: We learn about your business, goals, and target audience.
- Design & UX: We create wireframes and high-fidelity designs for your approval.
- Development: Our team writes the code and builds your website.
- Launch & Review: We test everything, deploy the site, and train you on how to use it.
The timeline depends on the project's complexity.
- A simple brochure website might take [4-6 weeks].
- A complex web application or e-commerce site could take [3-6 months].
We will provide a detailed project timeline in our proposal after the discovery phase.
As much as you want! We believe in collaboration. You will be involved in key milestones, including the initial discovery, design approval, and final review before launch. We use [tools like Figma and Trello] to keep you in the loop.
Pricing & Payment
Because every project is unique, we don't have a fixed price list. The cost depends on factors like the number of pages, custom features, and design complexity. After our initial discovery call, we will provide a detailed, itemized proposal with a fixed price for your project.
We offer flexible models to fit your needs:
- Fixed Project Price: One set price for the entire project. Ideal for most new websites.
- Monthly Retainer: A fixed monthly fee for ongoing work, such as maintenance, SEO, or adding new features.
- Hourly Rate: Billed at an hourly rate for smaller tasks or consultancy.
For most fixed-price projects, we use a milestone-based schedule. A typical structure is:
- [40%] upfront deposit to begin work.
- [30%] upon design approval.
- [30%] upon project completion, before final launch.
Support & Maintenance
Yes, we highly recommend it. We offer monthly website maintenance plans to handle [security updates, software patches, backups, and performance checks]. This keeps your site secure and running smoothly.
If you are on one of our maintenance plans, just send us an email. We will investigate and fix the issue immediately. For clients not on a plan, we can still help on an hourly-rate basis.
Definitely! We build most of our sites on a Content Management System (CMS). After launch, we will provide you with a training session to show you how to easily update text, images, and blog posts without needing any coding knowledge.